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Contact Amazon Flex Customer Service

Amazon Flex Phone Numbers and Emails

Toll-Free Number:

  • (888) 281-6906
Call customer service
Send Message

Customer Service:

  • (866) 216-1072

Legal:

  • (206) 266-4064
    Copyright Infringement Inquiries

Amazon Flex Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Is this your business?

How to Contact Amazon Flex Customer service?

Most Popular Number:

(888) 281-6906
Total calls: 6 488 Issues resolved: 342 Last call: Jul 10, 2025
author avatar
PissedConsumer Reporter

The main Amazon Flex support phone number you can use to solve your issues is 1-888-281-6906. This contact number is available daily from 5 am to 7 pm PT. The Amazon Flex customer care team will answer general questions and deal with inquiries you may have with delivery.

If you need help outside regular business hours, dial 1-866-216-1072, which operates 24/7.

You can also call this customer care number 1-877-212-6150 to get help with your problems. Using this Amazon Flex phone number, you can reach a customer support representative who will help with your issues and give detailed answers to your questions.

You can contact customer service via this Amazon Flex support email: amazonflex-support@amazon.com. It is a convenient way of communicating with Amazon Flex support if you require a written answer to an issue that is not urgent.

There is also another email address to contact Amazon Flex customer service. If you have questions concerning the Rewards Program or want to leave comments on their services, email amazon-support@stridehealth.com.

Customer care usually answers within 2-3 days, depending on the inquiry. They will provide detailed guidance to solve your problem or offer other contacts that can deal with your problem more efficiently.

To find a live chat feature, transfer to Amazon Flex Contact Us page. Here, you can choose among different ways to reach the customer care team, from calling the Amazon Flex support number to talking via live chat.

To access the chat option, log in to the Amazon Flex website first. Pick the topic you need assistance with. Every section has the I need more help option that connects you to a live representative. The agent will answer your questions and provide as much assistance as possible. The chat is available 24/7, so you may reach the support should you need help.

Amazon Flex Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Amazon Flex Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Amazon Flex is 8882816906. 73% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 72% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Amazon Flex may ask you for the following information to identify you as a customer: first and last name, phone number or email.

View full overview ›
PissedConsumer Club

Contact Information

Amazon Flex Website:

Amazon Flex Help Center:

Corporate Office Address:

Amazon.com, Inc.
410 Terry Avenue North
Seattle, Washington 98109-5210
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 8:00am – 9:00pm (PT)


Mailing Address:

P.O. Box 81226

Seattle, WA 98108-1226

More contact details

Fax:

+1-206-266-7010

Amazon Flex Customer Service Reviews

3.2 / 5
Average
Zilphia Puh
Excelente servicio
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Excelente servicio y muy atento. Estoy muy satisfecho .La atención fue muy buena y el servicio al cliente fue muy amable.

Robina Bbu
Amables y cordiales
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Considero el servicio al cliente de Amazonflex muy eficiente y cordial a la hora de atender mi solicitud.

Emelly Qxv
Number change

I have lost access to my previous phone number and need assistance updating it on my Amazon Flex account. Since I cant access the app due to this issue, I am requesting help to update my registered phone number.

I am happy to provide any necessary details to verify my identity, such as my registered email address, delivery history, or other account-related information.

Please let me know the steps to resolve this issue promptly. Thank you for your support!

Sayed Asadullah A
Request for Assistance with Amazon Flex Account

Good morning, Amazon Flex Team, I hope this message finds you well. My name is Sayed Asadullah Ahmadi, and I am writing to seek assistance with my Amazon Flex account.

Although my account was activated approximately a month ago, it was unfortunately deactivated on the same day. I have reached out to the Amazon Flex customer support team via phone and email but have not yet resolved the issue. I would greatly appreciate your help in addressing this matter.

Thank you very much for your attention to this issue. Best regards, Sayed Asadullah Ahmadi.

How Good is Amazon Flex's Customer Service?

Balian Bev
Balian Bev
Feels Satisfied | Oct 05, 2024

Está bien preparado para explicarle a la persona qué
qué de satisfecho

Read full quote
Breylon Igl
Breylon Igl
Feels Satisfied | Sep 30, 2024

Excelente

Read full quote
Ziona Epl
Ziona Epl
Feels Neutral | Sep 23, 2024

V good

Read full quote
Crista Aga
Crista Aga
Feels Satisfied | Sep 18, 2024

I have been working on taxi and delivery for years

Read full quote
Giovannie Ofg
Giovannie Ofg
Feels Disappointed | Sep 10, 2024

No one can help me or gets this fixed. I need help to get a new flex app that works if you can help please do.

Read full quote
Eathan Xsz
Eathan Xsz
Feels Satisfied | Jul 13, 2024

I wish they can help me get back to be Amazon flex driver again. I had a car accident that lead to losing my privilege as adriver then i try to get back because I like the job and serving the customers. I didn't mean to betray the law of Amazon

Read full quote

Summary of Amazon Flex Customer Service Calls

8.9K TOTAL
CALLS
03:04 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Amazon Flex?

Account Question:

  • “Account”
  • “My account doesn’t open”
  • “Un ban my account”

Request for Information Question:

  • “Help me”
  • “I need help please”
  • “Aplicación status”

Shipping and Delivery Question:

  • “Driver not delivering”
  • “Just bought a van and enquiring about delivery jobs”
  • “Open a amazon delivery office”

Activation/ Cancellation Question:

  • “Amazon flex deactivated”
  • “Deactivated account/alcohol certificate”
  • “Id deactivate”

Product/ Service Question:

  • “Photo failed”
  • “To work for you”
  • “Can’t access my Amazon flex app”

Employment Question:

  • “Weakly salary”
  • “Job”
  • “Job opportunities”

Return/ Replace Question:

  • “Need to change my number can't get in my account had to get a new phone”
  • “Change email on account”
  • “Change email account”

Website/ Application Question:

  • “Application status”
  • “Amazon flex app login problem my account is missing.”
  • “App not working”

Payments and Charges Question:

  • “Payments”
  • “Fraude”
  • “Hello, why was my Amazon Prime bill charged again? In November you took 95 pounds from my account, why? I am here, I said I want to cancel Amazon Prime and that in January I will receive the money back, please return all the money to me as soon as po”

Staff Question:

  • “Customer service”
  • “Contact customer service”
  • “Renovation de mi services”

Cards Question:

  • “Cuz I want decline my card”
  • “I need a letter stating that I need my social security card on the day I start”
  • “Having trouble with my flex card”

Refund Question:

  • “Where's refund?”
  • “Refund”

Other Question:

  • “Un pago retrasado”
  • “Cambio de región”
  • “Necesito preguntarle xq no me abre la ubicacion q Yo siempre buscaba para ir domde programaba mi ruta q es wesh chester”

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