Contact Amazon Flex Customer Service
How to Reach a Person at Amazon Flex
Verified Contact Information
Toll-Free Number:
-
1-888-281-6906
Customer Service:
-
1-866-216-1072
Legal:
-
1-206-266-4064Copyright Infringement Inquiries
Customer Service:
amazon-support@stridehealth.com
Rewards Program
Legal:
copyright@amazon.com
Copyright Infringement Inquiries
transportation-privacy@amazon.com
Privacy Inquiries
Amazon Flex Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Amazon Flex Phone Number
1 (888) 281-6906
Average Hold Time
00:03:14
Average Calls duration
5 minutes
Most Popular Amazon Flex Email Address
amazonflex-support@amazon.com
Amazon Flex Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
Amazon Flex Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Amazon Flex Phone Number | 1 (888) 281-6906 |
| Average Hold Time | 00:03:14 |
| Average Calls duration | 5 minutes |
| Most Popular Amazon Flex Email Address | amazonflex-support@amazon.com |
| Amazon Flex Live Agent Availability | 25% of callers successfully reach a real person |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Amazon Flex Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Account, request for information and activation/ cancellation |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Amazon Flex | First and last name, phone number or email |
Contact Information
Amazon Flex Website:
Amazon Flex Help Center:
Corporate Office Address:
Amazon.com, Inc.
410 Terry Avenue North
Seattle,
Washington
98109-5210
United States
Other Info (opening hours):
Hours:
Monday - Sunday: 8:00am – 9:00pm (PT)
Mailing Address:
P.O. Box 81226
Seattle, WA 98108-1226
Fax:
+1-206-266-7010
Summary of Amazon Flex Customer Service Calls
9.9K
TOTAL
CALLS
CALLS
04:46
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Amazon Flex?
Account Question:
- “My Amazon flex account”
- “Can't get in the the app it's locked”
- “Have problem log in my Amazon flex”
Request for Information Question:
- “Questions on my vehicle”
- “I’m driving I need help with my route”
- “Need help setting my flex account”
Shipping and Delivery Question:
- “Cambiar número de teléfono y tarjeta de registro de la cuenta”
- “I haven't received an earnings for 1 block.”
- “Packaging delivery”
Activation/ Cancellation Question:
- “Calling to activate my account as it said it is deactivated at the moment”
- “Need to activate my account it says it is disactivated at the moment I need to call or get a hold of customer service so that's what I'm doing”
- “Reactivation”
Product/ Service Question:
- “Problem with my phone”
- “Having trouble setting up the account”
- “I don’t know the expiration to the last four card number”
Return/ Replace Question:
- “Change location”
- “Region change because it’s no Amazon my location”
- “Trying to change my region”
Employment Question:
- “Been waiting a long time for a job. Checking status”
- “Recent email received regarding becoming a delivery contractor”
- “Job”
Website/ Application Question:
- “App issues”
- “App pronlems”
- “I cannot open my app on Amazon Flex”
Payments and Charges Question:
- “Payment”
- “Issues with a payment”
- “I don’t have my debit card”
Staff Question:
- “Customer service”
- “Customer service tracking pckg”
- “Contact customer service”
Cards Question:
- “Cant enter card number to start delivering”
- “Cuz I want decline my card”
- “I need a letter stating that I need my social security card on the day I start”
Refund Question:
- “Wanted a refund for the phone”
- “Where's refund?”
- “Refund”
Other Question:
- “Nesecito ayuda para abril mi cuenta”
- “Perdi mi correo electronico”
- “Saber sobre de estado de mi cuenta”
Compare Amazon Flex Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Amazon Flex